The No-Bull Guarantee
We’re all about good vibes and better nights — but if something’s off, we’ve got your back.
Tonic Gone Bad?
We stand by our drinks and our promise of fun without the fallout. If your first order didn’t hit the mark, let us know within 15 days of delivery and we’ll make it right. That might mean a refund, a replacement, or a sweet surprise on us.
Returns? Not Quite.
Because we sell consumables, we can’t accept returns. But we do accept honesty. Hit us up at hi@bisonsocial.com, tell us what went wrong, and we’ll work with you to fix it.
Quick Hits:
- First-time orders only are eligible for a full refund (we're generous, not reckless).
- Damaged or missing items? Snap a pic and email us within 7 days of delivery. We'll send a replacement or refund faster than you can say "adaptogenic chill."
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No refunds for change-of-mind, post-party regret, or your ex drinking all your stash. (Trust us, it happens.)
How to Reach Us:
Slide into our inbox at hi@bisonsocial.com with your order number, a quick explanation, and — if needed — photo evidence. We aim to reply within 2 business days.
Bottom Line:
We’re not here to hassle — just to hustle good times. If your Bison experience didn’t spark joy, we’ll fix it. No red tape, no corporate nonsense.